• What is ŠKODA Service Care?
    It is also called as ŠKODA Delight Program. SAVWIPL initiated numerous service care programs starting from 1st September 2016. The customers who opt to purchase ŠKODA cars will get promotional offers like:
    4 years warranty / 100,000* Km
    4 years ŠKODA Assist (Road Side Assistance)
    4 Years / 60,000 Km ŠKODA Maintenance Package. (Available at an attractive price)
    * Promotional offer, 3rd & 4th Year additional warranty
  • What is 4 Years ŠKODA Warranty?
    › The first two years warranty, unlimited Km remains same.
    › Promotional offer of 3rd & 4th year additional warranty up to 100,000 Km whichever comes first from the date of new car delivery.
  • Is there an additional cost I have to pay for the 4 Years ŠKODA Warranty?
    No, it is without any additional cost
  • Is the 4 Years ŠKODA Warranty applicable for already purchased ŠKODA cars?
    The ŠKODA Comprehensive Warranty is intended only for new vehicles purchased from 1st September, 2016 onwards.
  • Is the 3rd & 4th year ŠKODA warranty coverage the same as the 1st & 2nd year?
    The Comprehensive Warranty contains the same full range of services as the basic two-year manufacturer’s warranty. Within the extended warranty period the customer is entitled to the repair of the warrantable defect. However, there is no entitlement to a vehicle exchange or the right to withdraw from the contract.
    › The warranty period for manufacturing defects with the paintwork remains at three years.
    › The warranty period for bodywork corrosion remains at six years.
  • Can I avail of the 4 Years ŠKODA Warranty service from any dealerships?
    Yes, PAN India ŠKODA workshops
  • What is ŠKODA Maintenance Package and how long is it valid for?
    ŠKODA recommend service interval of 15000 Km or one year whichever comes first. The ŠKODA Maintenance Package covers four services offered over a span 4 years / 60,000 Km whichever occurs first. It is inclusive of spare parts replacement and labour charges as per ŠKODA norms, but excludes wear and tear parts if any.
  • Is ŠKODA Maintenance Package transferable to the subsequent owner?
    Yes
  • Is the cost of ŠKODA Maintenance Package refundable, in case I sell the car before the expiry of 4 years / 60,000Km?
    No, SAIPL is offering ŠKODA Maintenance Package at a special price hence it is not refundable, but it is transferable to the subsequent owner.
  • Do I need to pay an additional cost over and above the maintenance package in case the repair is beyond the scope of ŠKODA Maintenance Package?
    Yes, under ŠKODA Maintenance Package customer can avail of only the repairs and services recommended as per the maintenance table.
  • Is the service calculator and ŠKODA Maintenance Package cost comparable?
    Yes
  • Can I avail the benefits of ŠKODA Maintenance Package from any of the ŠKODA authorized dealerships or should I have to get my car serviced only at the dealer I purchased my ŠKODA from?
    Yes, the benefits of the ŠKODA Maintenance Package can be redeemed at any of the ŠKODA authorized workshops PAN India.
  • What is 4 years ŠKODA Assist - Road Side Assistance?
    The 4 years ŠKODA Assist (Road Side Assistance) is intended only for new vehicles purchased from 1st September, 2016 onwards. This program will assist the customer and occupants in case of breakdown or other unforeseen events no matter where in India the customer is located.
    Customer can reach ŠKODA Assistance – Road Side Assistance through Toll Free numbers 1800123090909 around the clock.
  • Do I need to pay an additional cost for 4 years ŠKODA Assist - Road Side Assistance?
    No, it is without any additional cost
  • Is 4 years ŠKODA Assist - Road Side Assistance Transferable to subsequent owner?
    Yes